Privacy policy

Last updated: September 13, 2026

ATTKAC ("we," "us," or "our"), operated by Shourya Jain as a sole proprietorship, manages this store and website. This includes all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ATTKAC is hosted on Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information in compliance with applicable laws, including the Digital Personal Data Protection (DPDP) Act, 2023 (India) and international data protection standards, when you visit, use, or make a purchase from the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

1. Personal Information We Collect or Process

We collect personal information that identifies or can reasonably be linked to you. This includes:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Details: Payment confirmation, transaction details, and payment method information (processed securely through our integrated payment gateways; we do not store raw card numbers).

  • Account & Transaction Data: Items viewed, cart history, order details, returns, and communications with customer support.

  • Device & Technical Data: IP address, browser type, network connection, device information, and site interaction data collected via cookies and log files.

2. How We Use Your Personal Information

We process your personal data for the following lawful purposes:

  • Service Delivery & Order Fulfillment: Processing payments, shipping orders to your address, handling cancellations, returns, or refunds.

  • Customer Support: Communicating about orders, updates, and resolving customer inquiries.

  • Marketing & Advertising: Sending promotional content via email, SMS, or targeted online advertisements (only where permitted or consented to).

  • Security & Fraud Prevention: Verifying transactions, detecting illegal activity, and protecting store integrity.

  • Legal Compliance: Complying with applicable tax laws, court orders, or government regulations.

3. Sharing & Disclosure of Personal Information

We share your data only with trusted third parties necessary to operate our business:

  • Shopify: Our primary e-commerce infrastructure platform.

  • Logistics & Payment Partners: Courier services, shipping aggregators, and payment gateways to fulfill and process your orders.

  • Legal Authorities: When required by law, subpoena, or government investigation.

4. Children's Data

The Services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal data from minors. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact our Grievance Officer immediately to request deletion.

5. Data Retention & Security

We retain your personal data only as long as necessary to fulfill order processing, legal, tax, or accounting obligations. While we implement standard security controls to safeguard your data, no internet transmission is 100% secure.

6. Your Rights & Choices

Subject to applicable local laws (including the DPDP Act), you have the right to:

  • Access & Correct: Request access to or correction of the personal data we hold about you.

  • Withdraw Consent / Delete: Request erasure of your personal data, subject to statutory record-keeping obligations.

  • Opt-Out: Unsubscribe from promotional communications at any time using the link in our emails.

7. Grievance Redressal Officer & Contact Information

In accordance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023, the details of the Grievance Officer for privacy-related inquiries are provided below:

  • Name: Shourya Jain

  • Designation: Grievance Redressal Officer / Data Protection Contact

  • Brand Name: ATTKAC

  • Operating Address: 2659/8 Chuna Mandi, Paharganj, New Delhi, 110055, India

  • Email: attkacstore@gmail.com

  • Phone: +91 9871576807

We acknowledge all privacy concerns and formal grievances within 48 hours and aim to resolve them within 30 days of receipt.